Frequently Asked Questions
1. What is the best way to get a quote for a planned event?
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Call (804) 309-2086 or (804) 687-8521. You can reach us Monday to Thursday: 11am-6pm/ Friday to Saturday: 11am-7pm/ Sunday:1pm-5pm. Our full hours of operation is located on the Contact Us page. You can also reach us by direct email at: kandmsalmonballs@yahoo.com or complete our Contact Form on the Contact page.
2. Do you price match?
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Yes, we will price match or beat any advertised prices or quote from any of our soul food competitors.
3. Do you offer tastings and consultations for weddings?​
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Yes we do. The fee for this service is $150.00 for up to 6 people. You will be refunded $75 of this amount upon signing of a contract.
4. What is your required deposit for a catering event?
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The deposit is 20% with a signed contract. This will secure your date. Deposits are non-refundable.
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5. When is my balance due after the deposit has been made?
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All balances must be paid 14 days prior to the catering event.
6. Is there a service fee cover and tax charge?​
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Yes, we charge a 15% service fee, which covers numerous costs associated with your event. This includes insurance, cleaning service, disposable service, travel costs and payment processing. There is a 7.5% tax charge.
7. How do I pay for services rendered?​
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We take the following payment methods: Apple Pay/ Pay Pal/ Zelle/ Square/ Cash App